How to Make Your
Mortgage Payment
Averra works with several trusted loan servicers to manage mortgage payments.
You can find your specific servicer and payment instructions in your First Payment Letter, included in your closing documents.
If you can’t find your closing documents, reach out to your loan officer. They’ll help you identify your servicer and guide you on how to make your first payment.
Need to Know Who Services Your Loan? Contact Us and We'll Point You in the Right Direction
t: (888) 350.1003
e: servicing@averrafi.com
Please allow up to 48 hours for a response.
How can I make my payment?
Refer to the payment information in your closing documents. Often, the first payment must be mailed in by check.
When is my first payment due? How much do I owe?
Your first payment details are included in your closing package. In many cases, the first payment must be mailed in by check.
I received notification that my loan has been transferred to a new servicer. What does this mean?
Loan Servicing Transfer
Averra does not service loans after closing. Once your loan funds, it’s transferred to a new servicer. This is a standard process and does not change your loan terms, interest rate, or escrow setup for taxes and insurance.
You’ll receive a Notice of Servicing Transfer from Averra with your new servicer’s contact details. Your new servicer will also reach out to help you set up your payments.
How do I access my mortgage information online?
You can access your mortgage information online through the servicer of your loan. Refer to the Notice of Transfer for details or contact your loan officer if you need assistance.