Frequently Asked Questions
Answers to the questions brokers and non-delegated correspondents ask most often.
What is Averra Financial?
Averra Financial Inc. is a wholesale mortgage lender that works exclusively through licensed mortgage brokers and non-delegated correspondents. Averra is 100% partner focused and does not compete with its partners for retail business.
Averra Financial Inc. is an Equal Housing Lender, NMLS #1121650.
Was Averra previously known as The Loan Store?
Yes. Averra Financial Inc. is the rebranded identity of the company that previously operated as The Loan Store. The company and its licensing are unchanged, and Averra Financial Inc. continues to operate under NMLS #1121650.
Existing partner relationships, loan programs and Marketing Hub accounts carry over — there is nothing partners need to re-apply for.
Who can work with Averra?
Averra works with licensed mortgage brokers and non-delegated correspondents. An active NMLS number is required to register as a partner.
The information on this website is intended for licensed mortgage professionals and approved Averra Financial Inc. partners. It is not intended for distribution to consumers or the general public.
I am a homeowner. Can Averra help me with my loan directly?
No. Averra is a wholesale lender and does not work directly with consumers. If you are a consumer seeking home financing, please contact a mortgage broker or loan officer directly.
If you are an existing borrower looking to make a payment, see the Borrower Payments page.
Which states is Averra licensed in?
Averra is actively lending in 49 states and the District of Columbia. The current list is maintained on the Active States page.
For licensing information, go to NMLS Consumer Access.
What loan programs does Averra offer?
Averra offers a full suite of wholesale loan programs:
- Wealth Builder — a first-position HELOC
- Second Mortgages — home equity solutions for quick closings
- Non-QM — alternative loans for self-employed or unique income
- Conventional, FHA, VA and USDA
- Buy Before You Sell — purchase a new home before selling the current one
- Hard Money for Investors — fast, flexible investment-property loans
Full details are on the Products & Services page.
How quickly can Averra close a loan?
Averra partners benefit from fast, reliable closings. Files are supported by direct access to experienced account executives, underwriters and closers, with fast turn times and no shortcuts on quality.
How do I become an Averra partner?
Complete the partner registration form on the Become a Partner page. You will need your name, company, website, phone, email and NMLS number, and whether you are registering as an individual loan officer or a company.
An account executive will follow up to complete your approval.
How do I get access to the Marketing Hub?
Approved premier Averra partners are eligible to access the Marketing Hub through their dedicated Averra Account Executive
The Marketing Hub holds flyers, social media assets, product decks, webinar replays and podcasts that partners can download and co-brand.
Does Averra service loans after closing?
No. Averra does not service loans after closing. Loans are transferred to a loan servicer, and borrowers are notified of the servicer that will manage their mortgage going forward.
Payment and servicing details are on the Borrower Payments page.
How do I contact Averra?
Partners can reach support by phone at (888) 350-1003, or through the Contact page. Please allow up to 48 hours for a response.